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FISH! A Remarkable Way to Boost Morale and Improve Results
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Creating a work environment that is both profitable and enjoyable is one of the greatest challenges managers face. FISH! is an engaging story of a manager charged with the responsibility of changing her department from an unenthusiastic "toxic dump" to a workplace of highly effective people. FISH! is an easy read that takes you on a journey of transformation and leaves you wanting to create a work place where people desire to be.
Four simple concepts inspired by the world famous Pike Place Fish Market will give you insight into how to energize your fellow workers and effectively change the work environment thus enhancing customer service, employee retention and even profitability.
Play - Work made fun gets done, especially when we choose to do serious tasks in a highlighted, spontaneous way. Play is not just an activity; it's a state of mind that brings new energy to the tasks at hand and sparks creative solutions.
Make Their Day - When you "make someone's day" (or moment) through a small kindness or unforgettable engagement, you can turn even routine encounters into special memories.
Be There - The glue in our humanity is in being fully present for one another. Being there also is a great way to practice wholeheartedness and fight burnout, for it is those halfhearted tasks you perform while juggling other things that wear you out.
Choose Your Attitude - When you look for the worst you will find it everywhere. When you learn you have the power to choose your response to what life brings, you can look for the best and find opportunities you never imagined possible. If you find yourself with an attitude that is not what you want it to be, you can choose a new one.
If you are interested in taking the "FISH! philosophy" a step further, read FISH! Tales. Readers learn how real-life businesses implemented these principles boosting morale and improving overall results within their company. FISH! Tales speaks on each of the four principles, giving examples as to how a specific company worked toward embracing a particular principle. The book closes with a 12-week course outline that any group can use to make changes in their organization.
Also available are FISH! Sticks, another business parable about making change stick and FISH! for Life, the story of Lonnie and Mary Jane who meet in the first book and bring the "FISH! philosophy" to their personal lives and the almost immediate results they experience.
For more information on the "FISH! Philosophy" visit www.fishphilosophy.com.
Addressing today's most pressing work issues with an engaging metaphor and an appealing message that applies to anyone in any sector of any organization, FISH! offers wisdom that is easy to grasp, instantly applicable, and profound -- the hallmarks of a true business classic.
Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job everyday. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers. This engrossing parable applies ingeniously simple lessons learned from the actual Pike Place fishmongers and addresses today's most pressing work issues with an appealing message that applies to anyone in any sector in any organization.
Stephen C. Lundin, Ph.D., is a filmmaker, graduate business school professor, and a professional speaker. He runs a corporate membership seminar series as part of the Institute for Management Studies and leads the Institute for Creativity and Innovation at the University of St. Thomas in Minneapolis.
Harry Paul is currently a senior vice president with The Ken Blanchard Companies, where he coordinates special projects and manages their internal speakers bureau. He lives in California.
John Christensen, an award-winning filmmaker, lives in Minneapolis. He is now CEO of ChartHouse Learning Corporation, the leading producer of corporate learning films, including FISH!, the video, which has been adopted by thousands of corporations nationwide.
ISBN: 0786866020
Format: Hardcover, 112pp
Pub. Date: March 2000
Publisher: Hyperion
about jeni...
Nationally-recognized author, speaker and corporate trainer, Jeni Herberger leverages 18 years experience within the design industry providing others with practical strategies on doing business better and living life fuller.
"I want to take the opportunity to share with you just a few of the books I believe hold philosophies and practices that enhance our lives. Besides that, you just can't beat a good book!"